QuickReply.ai
  • QuickReply.ai
  • Getting Started
    • Onboarding Steps
  • Guides
    • Getting Started
      • Prerequisites
        • Verified Facebook Business Manager
          • How to enable Facebook Business Verification option?
          • How to get Facebook Business Manager Verified?
    • Creating your first task
    • Advanced permissions
    • WooCommerce Integration
  • Fundamentals
    • Projects
    • Members
    • Task Lists
    • Tasks
  • Use Cases
    • For Designers
      • Figma Integration
    • For Engineers
      • GitHub Integration
    • For Support
      • Intercom Integration
  • Extras
    • Keyboard Shortcuts
  • Group 1
    • Disable Notifications for Agents
    • Message Template Guidelines
    • What formats of media / image / video or audio are supported on WhatsApp Business API?
    • How to connect QuickReply.ai with LeadSquared for WhatsApp automation
  • QuickReply.ai - Data privacy and security
  • Video Tutorials on WhatsApp for E-commerce
  • Can users block or report WhatsApp Business API number?
  • Quality Ratings and Messaging Limits of WhatsApp Business API
  • How to measure E-commerce Conversion via QuickReply.ai?
  • How to share Facebook Business Manager Access to QuickReply.ai
  • What are the media file size limits and aspect ratio in WhatsApp Business API?
  • How can I send images as an album in WhatsApp Business API?
  • FAQ Training
  • How to integrate Razorpay for COD-to-Prepaid WhatsApp Campaigns?
  • How to block an end-user from sending and receiving messages from your WhatsApp number?
  • Can I reject or block incoming messages to my WhatsApp number on QuickReply.ai?
  • Phone number requirements, Business Profile & Migration
  • Account health and blocking
  • Phone number and profile Messaging Limits FAQs
  • How to enable Facebook Business verification option
  • How to get Facebook Business Manager verified
  • Language Supported
  • Trusted Domains
  • Integration
  • Chat Widget
  • Channels
  • Team
  • Using Flash Response
  • Create Flash Response
  • Flash Responses
  • How to Collect WhatsApp Business Opt-Ins for your Shopify Store?
  • FAQ Training
  • Keyword Training
  • How to export leads captured on chat by QuickReply.ai?
  • Merge Fields for WhatsApp Campaigns
  • How to send WhatsApp message using REST API - QuickReply.ai
  • How to integrate CashFree for COD-to-Prepaid WhatsApp Campaigns?
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Account health and blocking

PreviousPhone number requirements, Business Profile & MigrationNextPhone number and profile Messaging Limits FAQs

Last updated 2 years ago

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What happens if user blocks/reports messages? WhatsApp maintains account health in 3 categories: Green/Orange/Health. Based on number of users blocking, your account health will be determined. How do I know who blocked my messages or how many users blocked? WhatsApp does not disclose such details. We can only get to know the account health. We can't know what % of users have blocked. Will WhatsApp block my account? Yes, if you keep sending messages even in Red category, your account may get blocked. We recommend pausing promotional activity until your account goes to Orange and red. It may take upto 7 days for an account to move to Green, if you have stopped promotional messages. Can I send promotional messages third party data? As per WhatsApp legal policies, you need to have an active optin from a user to send a message. There are no technical restrictions. When you upload list of users to QuickReply for promotional messaging, we assume you have optin from those users. It is your responsibility to manage list of users who has opted-in. See Also

Phone number and profile
Messaging Limits FAQs